Three instances where you need to be ESPECIALLY mindful of the “unseen part of the iceberg below the waterline”:
- When you’ve been “added into” an existing group of people who have plenty of prior experience with one another, but not you
- When you’re trying to persuade very senior leaders in an organization
- When you’re promoting a minority viewpoint or unconventional idea
Your best efforts can easily be derailed or nullified by the unknown history of relationships and events, the unknown aspects of organizational pressures or external factors, and the compelling power of status quo.
Do you research. Test your assumptions. Be prepared.
The iceberg is such a good metaphor for communication of all sorts. Thanks for sharing!!!