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Leadership Lessons from Conflict

I know a subset of my readers shy away from military history for lessons on leadership.  War is ugly, awful.  It’s also a crucible where leadership lessons are driven into the heart and mind because the costs of mistakes are high – West Point cadets are taught that when they fail, people die and nations fall.

With that in mind, I highly recommend the book Conflict: The Evolution of Warfare from 1945 to Ukraine (Patreus and Roberts).  Excellent historical descriptions.  They helpfully frame the necessary leadership in this way:

First, understand the situation deeply, and choose the best strategy.

Second, communicate this strategy to every level of the organization, plus all stakeholders.

Third, relentlessly execute the strategy, with every lever available, all your resources and capabilities.

Fourth, refine your execution when it becomes necessary to do so.

That’s a scalable model, functional for small organizations and massive military operations. 

 Also worthwhile: Peter Robinson interviews Roberts.

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Are We Approaching A Fork in the Road?

I look at current trends and think, “What a mess!”  Trust in institutions and between peoples has eroded badly.  The common mythos within many countries – shared identities and sense of purpose – feels more vapor than solid.  We’re splintering.  Our collective confidence is spongy, like punkwood.  Digital platform sharing swamps person-to-person connections.  Generalized anxiety, addictions, depression, and suicide are trending up.  It’s difficult to see past the global debt challenge, let alone the enemies of the ideals of western civilization.

Reviewing some similar moments in history, I wonder if we’re approaching a response point.  Will there be a pendulum swing back the other way?  Forces tend to invoke a counterforce.

Will there be a more optimistic, wholistic picture of the future that grips the imagination of people?  Will we have leaders who call people to embrace responsibility and adventure in the face of challenges?  Will the challenges themselves be great enough to call us to a new kind of greatness? 

Are we approaching a fork-in-the-road opportunity space?  It can be a moment of faith and hope.  On a morning walk earlier this week I strolled by the swamp area near our house and there it was – the first white water lily of the season, gorgeous against the black muck.  It felt like a signpost.

One of my favorite ‘grumpy’ friends grows more irritated when I recommend we choose optimism. “We’re going to suffer!” he says.

The older I get the more I savor the book of Job in the Bible.  When I was in my 30’s I would think “this whole suffering situation is so unfair, and Job’s friends (plus the younger man Elihu) just go on and on (and on), can’t we get to the end, please!”  With more life experience I’ve grasped something about suffering, and get more from Job.

People who think they have some “right” to expect a particular life – especially naïve views of freedom — will be heartbroken, maybe go mad. Everyone suffers, to some degree, to fulfill our calling and learn what we need to learn.  I’ve witnessed many people flee one uncomfortable situation where they needed to learn something deep, only to find themselves in the next situation where they’re still forced to learn it.  I should be clear, too, that the suffering that many of us experience is a teeny fraction of what others will bear. 

Some of this suffering can be alleviated by good teachers, mentors, and fathers.  (Mom has a complementary but equally important role.)  But there will still be suffering that you can’t control and can’t make go away. That’s when you need friends who say, “I’m not going anywhere.”  You also learn to distrust and ignore the ‘guru’ who claims to have an instant, pain-free solution for you.

There is a connection between this and the value of doing hard things.  I’m still mulling this over so it’s clearer in my mind.  In some way, doing hard things creates a feedback loop that surfaces meaning in our struggles. 

What are you intentionally NOT doing? 

From one of my mentors: “What you do NOT do is often far more important than what you DO. Because if you’re not ignoring most things, you’ll never do the things that are most important.”

Something I’m trying out (and it’s uncomfortable): Don’t check the news or social media until my work is done.  Willfully ignore it.  I can’t DO anything about most of the events reported in the news.  If something is important there are people in my life who surface it to me.  Partial success so far, but I can sense the benefits.

This kind of practice helps us overcome FOMO (fear of missing out).  We need this strength to seek adventures and challenges.  The real world is more soul-satisfying.

My ‘grumpy’ friend frequently states his frustration with what he calls ‘low IQ elites drunk on bureaucratic power.’  “It’s completely unfair in a democratic republic,” he says. 

We like to think that majorities run the world but it isn’t true.  Minority views generally do.  This is 80/20 applied to human power dynamics. 

A tell:  when a minority view uses all the tools at their disposal to appear to be the majority, or at least intimidate anyone who would dare to disagree.  

I pull this out periodically and review it.  Perhaps you need a list like this?

What is my why?

Physically strong to care for family members

Lean, fit for longer healthier life – which prolongs contribution

Prayer and meditation, intercession

Understand patterns of events to anticipate troubles and guide others to thriving

Study and Intellectual stimulation

Courage

Wisdom

Aim:  Be a large, clean conduit of God’s goodness to flow to people He puts in my sphere of influence.

Viktor Frankel is still correct:  We retain our power to choose, even amidst dreadful circumstances.  My imagination often creates fearful situations.  My Master says, “Fear Me above all, and trust in Me.”  I can also imagine positive events in the future.  I’m choosing to go with them, convinced the view out the windshield is forever larger than the rear-view mirror. 

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What Won’t We Do with Humanoid Robots?

Humanoid robots are coming – the technology is passing critical thresholds, and the economics of use-cases and capability are beginning to match.  It’s a clear example of William Gibson’s insight: “The future is already here.  It’s just not evenly distributed yet.”  It won’t be either The Terminator or The Jetsons. There’s an imperfect middle ground experienced differently by everyone, everywhere.  (Remember: there are still millions of people who do not have reliable electricity or sewage systems.) I’m optimistic about potential implications and hope we soberly address pitfalls before we’re compelled to. 

I organize my thoughts this way:

  • Why humanoid robots are inevitable
  • Beneficial use cases
  • Social, Legal, and Religious implications

Note:  I am not going to address military applications here.  This is massive, complex, and inevitable, too, with deep concerns.

Why humanoid robots are inevitable

Humanoid robots fit into the spaces and tools we created for our bodies.  They’re different than robots custom-designed to assemble part of a car, or managed automated lab processes.  In principle a robot could do any physical task better than we can, more safely than we can.  We don’t need to completely re-engineer our world for humanoid robots to fit in.

Economists estimate the global value of human labor is about $40T annually.  Billions in venture capital is flooding into companies like Tesla and Figure seeking a sliver of that economic opportunity.  Many highly developed countries face skilled labor shortages; unfavorable demographic decline will make this worse in the decades to come.  Even unskilled labor is increasingly expensive. 

The technologies advance rapidly.  Companies like Boston Dynamics have worked out many of the difficulties for balance, coordination, and integrated sensors.  The combination of materials, powerful/cheap/tiny sensors, batteries, memory space and chip sophistication, computer vision, ubiquitous bandwidth, and ai make people nod when you say, “ChatGPT with a body.”  We can now train a robot how to do a task through repeatedly watching a person do it – machine learning allows a robot to learn by imitation, rather than someone having to algorithmically program every task.  Once a task is learned by one robot, it’s straightforward to transfer that learning to other robots.  Engineers are successfully building robots which mimic and emulate facial expressions, and (to a lesser extent) can interpret your facial expression and voice patterns.  Fine motor capability like delicate hand motions is steadily improving. Today most robots are hand-crafted, but we’re not far from robots being able to build robots.  It’s not difficult to imagine new robot version launches like we do cars and iPhones now. We’re near an inflection point where robots will become more capable through frequent software updates, meaning existing hardware has a significantly longer value. 

Science fiction, entertainment media, and human/work robotics have largely prepared people to accept humanoid robots.  Most people think they’re ingenious and interesting.  We name them.  We generally embrace tools and assistants which make our lives easier, at least if they’re reliable and don’t annoy us too much.  Owning and using these tools become social status markers.  Despite the ‘terminator’ robot dystopian themes our population is unlikely to resist humanoid robots, at least at first. 

How fast are humanoid robots coming?  Implementation won’t be uniform, but they are coming.  I’m skeptical about visions of the US having 100 million humanoid robots by 2040 because of limitations of materials, especially batteries and chips. Initial costs will be high enough that only wealthy families and some companies can afford them.  Maintenance and support will lag production. Also, these robots will add significant strain on our aging electrical grid.  Could we have 10+ million humanoid robots in the US by 2040?  Yes.

Beneficial use cases

There are many situations where a humanoid robot could be helpful.  Here are a few:

Construction of buildings and infrastructure

Agriculture

Light manufacturing, esp. more risky jobs

Warehouse and shipping logistics

Elder care

Mining, smelting

Road construction and repair

City infrastructure services (e.g., garbage collection)

Driving existing vehicles, including ships and planes

Assistants in space and oceanic exploration

Assistants in education

Any job which is dangerous or highly repetitive

Wet environment jobs will be less accessible to humanoid robots for a few years longer.  Water creates difficult challenges.  (Non-humanoid robots are more easily designed for immersible conditions.) 

The introduction of humanoid robots may be the biggest transformation of the labor market in the 21st century.  This will be another serious round of job elimination and new job creation.  Purely digital ai tools will destroy the living wage market for some historic jobs, but the fact that humanoid robots can do physical work affects an even larger job market.  ChatGPT can’t take out the kitchen trash; ChatGPT with a body can handle the trash in entire neighborhoods. There will be some new jobs in designing, building, and maintaining the robots, of course.  But overall the speed of job changes will come faster than compensatory adjustments.  Humanoid robots become another source of non-localized anxiety for our populations.

Social, Legal, and Religious implications

“It will be like slaves in the Roman empire, except better.  They’ll do all the hard work, they’ll obey perfectly, and free up our time for better things.  It will be better because robots don’t have souls, so we’re not abusing people.”  This is how my friend describes the idea of a world of ubiquitous humanoid robots.  His comments sparked many questions and thought-problems. 

Isaac Asimov’s 3 laws of robotics (first published in 1942!) hold up well:  

                The First Law: A robot may not injure a human being or, through inaction, allow a human being to come to harm.

                The Second Law: A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.

                The Third Law: A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.

Humanoid robots, like ai software in recent years, continue to pressure our thinking about what makes humans distinct or special.  Woe to materialists who think there is no soul, no transcendence!  I observe their stance becomes something like “These intelligent robots are our children, so we must protect and nurture them so they can better help us.”  That is certainly correct in this: someone must program and teach a ‘moral’ code of behaviors, because they won’t form spontaneously. 

Let’s go back to all the jobs that can be replaced by humanoid robots.  If people don’t do that work, what do they do?  What makes for a living wage?  What new legislation comes to protect human worker rights, like an evolution of the unions?  How quickly can we adapt?

Agriculture has some lessons here.  We’ve gone from about 40% of the population living and working on farms to less than 1% in the last century in the US.  Why?  Increased productivity of crops and mechanization/automation.  This transition happened slowly enough that there were other jobs to occupy people. Yet some countries and regions have resisted automation in part because there is nothing else for the farmers to do, constructively, at a living wage.  Rulers throughout history have rightly worried about bored, unoccupied populations.  Many of the great forts, monuments, and temples in India and elsewhere were built in part to occupy men.  

Many consider increased leisure time as an automatic good.  “They’ll take up poetry and writing novels, fulfilling their creative potential.  They’ll volunteer more and help others.”  The self-disciplined people do.  Everyone else?  Let’s watch more cat videos!  Where do people learn self-discipline?  Through working.  See the problem?  We call it “work ethic” for a reason.

The current generations are learning that physicality is good for us.  “Doing hard things” makes us better in every way.  Maybe you’ve seen movie Wall-E where the people are effectively couch slugs, hardly an attractive image of humanity.  Our great-grandfathers would have laughed or disbelieved you if you told them that exercise coaches, gyms, and fitness apparel would become multibillion dollar industries.  We are physical creatures and even “people of the mind” thrive better with physicality.

What about legal rights for humanoid robots?  Don’t laugh – the precedents exist.  “But they don’t have souls,” you say.  “They’re our servants,” you say.  No one should be surprised when a legal rights conversation surfaces for a sophisticated humanoid robot which can interact with human speech, emotions, and exhibit significant intelligence.  They don’t have a God-infused soul, but we might behave like they do. Likely mindset: “They’re not just robots, they’re like our children, we’re responsible to them in unique ways.”  We will personify them.  Most Roomba owners delightedly name their floor sweepers.  You think they won’t give names to humanoid robot servants and companions?  Oh, and expect a patchwork of rights and obligations across states and countries.

Related to legal rights will be new questions about responsibilities and liabilities.  Who controls the algorithms, and shared learning across independent robots?  What responsibility does the ‘owner’ have vs. the creators?  Who will be sued for damages when bad things happen?  We will work all this out, just as we did for cars, but it will be a 2 steps forward 1 step back effort. 

Mistreatment of others begets soul-shriveling.  One of the worst attributes of historical cultures which had large numbers of slaves, even significant numbers of servants, is that the “masters” became ugly as they mistreated slaves and servants. Boys who torment and torture animals often become vicious men.  How will parents and employers teach and model how to interact with humanoid robots?  The robot doesn’t need to hear “thank you” but failing to be appreciative warps our character, which has other consequences.

Will owning and using humanoid robots become “keeping up with the Jones” social pressure?  Will they be status symbols?  We’re wired to imitate trend-setters. Humanoid robots might become a new measuring tool to distinguish the haves and the have-nots.  I can easily imagine people taking an “anti-robot” stance as a kind of virtue signaling.  Will we create social expectations where robots are not allowed to be present?  Will you bring your humanoid robot assistant to a worship service?  There are people today with robot phobias.  How will we handle that in the future?

I used the word ‘companions’ earlier.  Servant is a specific mindset, companion is distinct.  We expect something extra from companion, a form of kinship and protection.  At what point will humanoid robots be sophisticated enough to be considered companions for young children?  What boundaries might be best here?  I have more questions than answers, but we’ll need to make decisions eventually.  If you think parents have a challenge resisting a child’s demands for a smartphone, can you imagine a future conversation about a personal robot companion?

These robots are going to be relatively expensive. Costs will come down with mass production, but still pricey. I suspect we’ll think of them like we do cars today.  There will be a whole industry of financing them, like cars and houses – in fact, this could be one of the primary profit sources for humanoid robots.  What might this mean for personal and corporate debt? 

Will autocratic governments control who gets to own humanoid robots, and why?  (Of course they will, they’re autocratic governments!)  How much of this government oversight will show up in democratic republics? 

We will trust robots the same or differently than people?  We live now in a world where ai and digital manipulation means you can’t trust what you see or hear as authentic, which makes trust 100x more important to people.  If Asimov’s laws of robotics hold, then will we adopt a ‘trust _and_ verify’ model?  Will we trust them like we trust certain experts (e.g., doctors)?  When trust is broken – and it will be – how will forgiveness and restoration work? 

Some of you might be saying “Glenn, you’re being silly, they’re just machines.”  I beg to differ.  The market will tap into our default desires for robots that interact well with us, not noisy and clumsy bots but more elegant and attractive.  Perhaps that becomes a differentiator of humanoid robots for different jobs – much more machine-like for garbage collection and far more humanistic for family servants.  

Work has dignity.  We learn in Genesis that work is a “a “before the Fall” phenomenon, made 10,000X harder by sin and alienation.  Work is good for us and to help others. We can learn to work with humanoid robots just as we learn to work effectively with other people, if you think of humanoid robots as assistants and servants. 

Let’s be frank, humanoid robots will become better at doing (almost?) every physical task than we can.  This fosters the critical question: What work will we refuse to abdicate, even if a robot can do it better?  Some ideas to spark your imagination –

                reading to young kids

                preparing a family meal

                physical activities we enjoy (e.g., gardening)

                helping someone move into a new house

                kid’s chores that help them learn how to be responsible

                caring for sick person

                moral teaching

                playing musical instruments

                driving your child to school, or standing with them at the bus stop

                customer service

                coaching youth sports

Maybe one way to consider this question is to ask, “What are we optimizing for?”  There are many valuable aspects of family and community life where we do not optimize on efficiency of labor.  Life-on-life is prized.   

I suspect all these questions will deeply affect religious institutions.  What will religious communities advocate for and against?  To what extent will individuals and governments look to religious institutions for guidance on these matters?  This will not be driven purely by amoral capitalist economics or socialism/communism.  Will religious groups rise to defend the uniqueness of humans, or will they facilitate a continued slide to materialistic anthropology? 

One of the biggest drivers will be the difficult consequences of narrowing the number of living wage jobs for humans to do.  I can’t easily predict how that will turn forward, but it will generate anger, frustration, and opportunities to decide in advance what we should do. 

What do you think?  I’m curious to hear your ideas and questions, too.

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How to Work with Weak Bosses

It happens, and it’s incredibly frustrating:  You’ll occasionally have a weak boss.

I say “weak bosses” rather than “bad bosses” because in most situations the issue is about managerial inexperience and incompetence, rather than malice.  (Malice happens, but it’s rare.)  Hanlon’s Razor says, “Never attribute to malice that which is adequately explained by foolishness.” Weakness represents immaturity, lack of skill, and sometimes unprofessionalism.  It’s not weak for your manager to have high expectations, to give you feedback on your performance, and to give you increased responsibility. 

Here are the foundational ideas you need to effectively work with a weak boss:

  • Seek first to understand.  Remember the iceberg only shows 10% above the waterline.  What else is going on?  What are hidden drivers, larger context that might explain some behaviors or decisions? 
  • Choose to be professional.  Act with gentleness (strength under control) and respect.  Don’t take things personally, and don’t make things personal.  Be appropriately subordinate to position authority in your organization.  Be supportive without being a sycophant.  Ask questions and give suggestions without complaining.
  • Distinguish working styles and competence.  Adapt your leadership and followership styles to match the needs of the organization and the situation.
  • Learn even from poor examples.  Take notes about what you would do differently.  Document concerns in case the time comes for a review of difficult or unprofessional behavior – framing these in terms of respect for people, and what’s best for the organization.
  • Be wary about “going around” your boss, or “over their head.”  Don’t feed insecurity and paranoia of a weak boss by amplifying the appearance of being subversive or divisive.
  • Think ‘team.’  Protect others if they’re being bullied or mistreated.
  • Be intellectually persuasive, but don’t try manipulating your boss into doing what you think is right.

     
Common patterns of weak bossesHow you can respond
Abstract, non-specific visionMake compelling proposals; lead from your position
FavoritismSoldier on, do your best, be wary of comparison traps which waste your energy and focus
Narcissistic blame-shiftersRemember these individuals are filled with fears & insecurities; they’re smaller on the inside than the outside.
Control freaks, credit hoardersDo the right thing; the universe has its ways to make the truth known
Indecisive, unwilling to take measured risksHelp them frame decisions.  Take some responsibility yourself.  Find ways to mitigate risks.
Lack technical savvy in your areaEducate them against B.S. so at least they’re less likely to be fooled by bad ideas
Ideologues, not realisticRespectfully bring forward facts and help them see 2nd-order consequences
Unprofessional behaviorsRespond 1:1, take notes, understand that HR might need to be engaged
Limited toolbox, inflexible, “one trick pony”Offer alternatives
Easily frustrated, take things personallyUse deep breathing to remain calm, maintain emotional distance.  Explore how to present information and suggestions in ways that are less likely to ‘trigger’ a poor reaction.
Insecure, fearfulPresent ways to reduce risks and avoid problems
Live in the ‘glory days’ of the pastLearn from their stories, but lean into the future
Politically naïve, no relationship powerStrengthen your own strategic network
Focused on surface, not substanceTactfully describe causes of effects, look for ways to solve underlying problem sources
Disengaged, inattentive, uncuriousDocument your deliverables.  Don’t give up on your own learning plans.

The benefit of a weak boss is that you have even more opportunities to get better.  Help your boss get better, serve the organization as best you can, and learn what not to do. 

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The Person vs. The Job

There’s a difference between the person and the job.  The job has incentive structures, pre-existing momentum, designated authority levels.  The job is part of a system.  The job is connected to institutional structures. It’s easy to see this in political positions in government, for example – we all know about some people we like personally who “somehow” failed to fulfill their promise after they were elected.  You’ll see the same thing happens in corporations and non-profits, too. 

These realities make massive change difficult.  We should not be surprised that passionate and decent people become ineffective in some jobs. 

Breaking things and starting anew is often easier than reforming something from within.  There are terrible problems with both approaches. 

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Recognizing Truth and Beauty

Beauty is fractal.  Zoom in, it remains beautiful.  Zoom way out, it remains beautiful.  It’s quite difficult to define beauty but we can experience it.  I first started thinking about this when I came across this Roman Vishniac quote in the mid-1980’s, when I was in grad school:  “Everything made by human hands looks terrible under magnification–crude, rough, and asymmetrical. But in nature every bit of life is lovely. And the more magnification we use, the more details are brought out, perfectly formed, like endless sets of boxes within boxes.”

One of the ways we can recognize truth, wisdom, and everything worthwhile is to ask “Is this fractal?  Does it work at multiple levels? 

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Friendship the Barnabas Way

(Note: this is an excerpt from a draft section of a forthcoming book on friendship.  Feedback appreciated!)

Barnabas, the “Son of Encouragement,” is one of my favorite people in the Bible.  There is so much to learn from his admirable life.

We first meet him as a new believer in Jerusalem, shortly after Pentecost.  Joseph, a Levite from Cyprus, whom the apostles called Barnabas (which means “son of encouragement”), sold a field he owned and brought the money and put it at the apostles’ feet. (Acts 4:36-37)  Barnabas is from the lineage of priests and may have sojourned from the island of Cyprus to Jerusalem for the Passover holiday.  He probably took a 2-day boat trip from Cyprus to Lebanon, then traveled about 250 miles south to Jerusalem.  The fact that Barnabas owned a field near Jerusalem indicates his family had some historic wealth.   He surrendered the cash value to the apostles to support the new Jesus movement, a high level of commitment.  It may be that Barnabas had means enough to support himself and minister full-time.  We don’t have any indication that Barnabas was a family man.  

Barnabas, like each of us, did not know his future.   He could trust in the faithfulness of God to bring him through, but could not have imagined how much God would use him in the earliest days of the Christian movement through the Roman empire.  He could not have imagined the friendships that were ahead – Paul, the other apostles, and especially all the Gentiles. 

Barnabas was courageous.  He risked his tight relationship with his congregation to introduce Saul – who until recently had been zealously murdering Jesus followers – to the apostles: When [Saul] came to Jerusalem, he tried to join the disciples, but they were all afraid of him, not believing that he really was a disciple.  But Barnabas took him and brought him to the apostles. He told them how Saul on his journey had seen the Lord and that the Lord had spoken to him, and how in Damascus he had preached fearlessly in the name of Jesus. (Acts 9:26-27)  Barnabas recognized Saul’s conversion, preaching skill, and passion. 

Barnabas impressed leaders with his godliness, devotion, and ability to teach.  He must have been an obvious choice to send to a new group of believers in Antioch, some of whom came from Cyprus where Barnabas was born:  Now those who had been scattered by the persecution that broke out when Stephen was killed traveled as far as Phoenicia, Cyprus and Antioch, spreading the word only among Jews. Some of them, however, men from Cyprus and Cyrene, went to Antioch and began to speak to Greeks also, telling them the good news about the Lord Jesus.  The Lord’s hand was with them, and a great number of people believed and turned to the Lord.  News of this reached the church in Jerusalem, and they sent Barnabas to Antioch.  (Acts 11:19-22)

This wasn’t a trivial trip – it’s about 400 miles, through rough terrain and less-than-friendly parts of the Roman Empire for a non-citizen.  How long would it take you to walk 400 miles to meet people you’ve never met? 

We learn something special about Barnabas’ character and insight about the Gospel from what happened at Antioch: When he arrived and saw what the grace of God had done, he was glad and encouraged them all to remain true to the Lord with all their hearts. He was a good man, full of the Holy Spirit and faith, and a great number of people were brought to the Lord. (Acts 11:23-24)

Barnabas sees the evidence of God’s grace at work.  He focuses people on the Lord, not himself.  These are Greek-speaking people, not Jews.  Barnabas doesn’t bring a manual from Jerusalem or the apostles about “how to do church like we do.”  He’s entirely focused on the essentials, not the precise forms.  Barnabas embraces them as brothers and sisters in a common faith.  Barnabas is clearly majoring on the majors and not letting minor issues create a division.

It doesn’t take long for Barnabas to realize this congregation needs more than what he can provide.  He could easily have set himself up as a ‘super apostle,’ but there’s no hint of this in the story.  He decides to get help for the Antioch congregation:  the converted Pharisee Saul, highly educated, articulate, able to teach and instruct:  Then Barnabas went to Tarsus to look for Saul, and when he found him, he brought him to Antioch. So for a whole year Barnabas and Saul met with the church and taught great numbers of people. The disciples were called Christians first at Antioch. (Acts 11:25-26)  By the way, Tarsus is over 100 miles from Antioch, even further away from any land or peoples Barnabas would have known.  It’s not like Barnabas could call ahead and make plans based on a travelogue.

Barnabas and Saul are trusted to take money from Antioch back to Jerusalem to support the church in Judea (Acts 11:30), and return to Antioch.  Barnabas is listed as the first of the “prophets and teachers” there (Acts 13:1).  Barnabas is listed first, ahead of Paul, when God calls them to go on a missionary journey:  While they were worshiping the Lord and fasting, the Holy Spirit said, “Set apart for me Barnabas and Saul for the work to which I have called them.” (Acts 13:2)

They take the young John Mark – who might have been related to Barnabas (see Colossians 4:10) — along as a helper.  Barnabas accompanies Paul through thick and thin in difficult evangelism among the Jews and Gentiles in Roman cities like Pamphylia, Pisidia, and Lycaonia.  They establish churches, appoint elders, and encourage everyone.  We can only imagine how precious their friendship became.

Paul is usually listed first after this in the book of Acts.  Paul takes the prominent role as the effective evangelist. Barnabas is the companion, the encourager and supporter, the second-violin position in the orchestra.  There’s no evidence of bitterness that Paul ‘surpassed’ him. This too, speaks to Barnabas’ character.

Barnabas is directly involved in the primary conflict issue in the new Christian churches: Do Gentiles need to become Jewish and follow Jewish laws and customs to be Christians?  Barnabas accompanies Paul (see Galatians 2:9-10) on another trek to Jerusalem from Antioch (again, 400 miles!) and meets with the apostles.  The answer: No. Barnabas and Paul carry this good news back to Antioch.

Barnabas was not perfect.  When James and others joined Peter on a visit to Antioch, Barnabas was among the group of Jewish believers who minimized association with the uncircumcised Greeks.  We read about this event in Galatians 2:11-13.  But when they arrived, he began to draw back and separate himself from the Gentiles because he was afraid of those who belonged to the circumcision group.  The other Jews joined him in his hypocrisy, so that by their hypocrisy even Barnabas was led astray.  From this story we learn about the power of friendship to pull people back from error, and maintain a deep relationship.

Paul wanted Barnabas to accompany him on another missionary journey.  They disagreed about taking John Mark (who apparently had left them on an earlier trip).  Paul instead chose Silas.  Did Barnabas quit ministry over this?  No.  He took John Mark to visit Cyprus (Acts 15:39).  

We don’t know much about the later life of Barnabas.  He was still alive and laboring in ministry about AD56 when Paul wrote to the church at Corinth (1 Corinthians 9:5-6).  Paul mentions that Barnabas is supporting himself.  Barnabas and Paul had clearly reconciled by this time, a key indicator of a strong friendship.   His concern and help to John Mark paid off – Mark later became a leader of the church in Rome. Tradition holds that Barnabas was stoned by a mob in Syria.  By all accounts, Barnabas ministered faithfully and fulfilled his name “Son of Encouragement” right to the end.

Recapping a few elements of Barnabas as a deep friend:

He was passionate about Jesus.  Encouragement was so central to his character that people didn’t refer to him by the name given him by his parents.  He courageously supported Paul before others recognized Paul’s ability. He was willing to travel extensively – nothing was convenient about travel in those days! – to be with people.  He focused on building people up in the Grace of God, not formulas or legal frameworks.  He was trustworthy and a leader among other leaders, yet He didn’t put himself first.  He cared enough about people to bring them help from others.  He never quit. 

What can you and I do to be friends like Barnabas?

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Not Enough-Ness

A common source of anxiety is feeling like we’re not enough.

Every age and stage of life seems to be an opportunity to wrestle with our not-enoughness.  Babies, of course, are utterly dependent on others and not-enough to survive alone.  As young children we’re not-enough to wisely care for ourselves. All through high school our hearts ache as we struggle to understand ourselves and others, not-enough yet.  In our 20’s, 30’s, and 40’s we go through stage after stage of not-enough:  money, recognition, ambitions and frustrations, wisdom for parenting well, loneliness, maturity and self-control.  In our 50’s and 60’s we start to add physical not-enoughness again, and especially time.  Not-enoughness will be a wrestling partner throughout the rest of our lives, too. 

Not all of this not-enoughness is a result of the Fall, but sin makes it far worse (sin makes everything worse).  Not-enoughness is an element of life meant to pull us together, a universal centripetal force.  Not-enoughness propels us forward, too, because the status quo remains uncomfortable.  Not-enoughness forces us to confront our pride, arrogance, and complacency.  We as individuals are never enough.  I wrote in my little pocket notebook the other day, “Thank you God for my not-enoughness.”  The wrestling won’t end but I can understand it as a good thing.

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Build an “About Me” File

Many people have developed a curriculum vitae or resume.  There’s a version of these documents I call an “About Me” file that is useful to share with people you’re going to be working with, or would like to work with in the future.  It’s different because you’re describing things about your upbringing, interests, and personal style which wouldn’t have a place in a CV or resume. 

Your “About Me” file can include these components:

  • Title   I suggest you name it “About <your name>”
  • A professional headshot photo, so people know what you look like
  • A narrative about your upbringing, transitioning into important roles and projects you’ve done.  Write this as though someone asked you to tell your career story in 2 minutes, no more. 
  • A section about your personal style, and what comes naturally to you, and professional interests.  
  • Comments about family, hobbies, things ‘outside’ of work interests.
  • Close with key philosophical beliefs and how you see the world.

The whole thing should be less than 1 printed page.  You might want two versions of this.  One is for internal to your company.  You can use acronyms and lingo that will make sense to insiders.  The other version is for a general audience, where you consciously excise jargon that won’t make sense.

Set a reminder for yourself to update this every 6 months, or when you have a major role change. 

Here is my current About Me file as an example you can follow:

-=-=-=-=-=-=-=-=-=-=-=-=-

<Headshot goes here> About Glenn Brooke

I grew up just downriver from the DuPont Washington Works facility in Parkersburg, West Virginia.  I earned a B.S. in Biochemistry (CWRU in Cleveland), and a Ph.D. in Molecular Biology (Northwestern University in Evanston) researching yeast DNA replication.  I ran a software development company focused on solutions for research scientists while I was in grad school.

I joined the Pioneer Research Information Management group in 1993 after a post-doc at Indiana University working on RNA splicing in nematodes. Those were the heady days of the first internet access for employees and bioinformatics was just hitting stride. I helped launch PRISM which integrated lab and field research data and expanded the support organization.  I began leading the DuPont Collaboration Center of Competency in October 2011. We finished the move from Lotus Notes to Office 365 and established SharePoint and the “Inside the Oval” intranet platform.  In 2015-2017 I led the Enterprise Technology Services Delivery group in Corporate IT, which provided run/maintain for servers, network, databases, data center operations, collaboration tools, ERP infrastructure, application integration, middleware, and device support. 

I held an interim assignment to support organizational change efforts for IT for the Corteva division of DowDuPont.  This was part of the larger effort to create a new agriculture company from the strengths of three companies coming together. 

Currently I am a Sr. Strategic Relationships Manager within Corteva R&D focused on using our world-class R&D capability and scale to drive stronger relationships with third parties – especially focusing on food companies — by solving difficult interdisciplinary problems with them.

Collaboration comes naturally to me and sometimes I’m puzzled about why people don’t share more readily.  I enjoy people and getting to know them better.  I see human organizations as gardens with diverse plantings, rather than machines with interchangeable parts.  I’m an avid reader and learner, and love to share what I’m learning.  I’m intrigued with molecular and cellular biology, systems biology, history, geopolitics, etymology of words, biographies, military strategy, leadership, marketing, and exponential technologies.  People will attest that I am a good teacher, use an encouragement style of leadership, and am candid about my failings.  I’m blessed with a wonderful wife, a son (34) and daughter (32).  I’ve published 22 books and information products on several topics and write regularly for multiple websites and LinkedIn.

One of my books is about these five questions, which reflect things I’ve learned from many mentors:

  1. What problem are we trying to solve?  (Or, what problems do we prefer?)
  2. What are we optimizing for?
  3. What premium are we willing to pay to get a desired result?
  4. How does this help our organization?
  5. How does this help our customer?
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The AI Opportunity is to Become More Human

Let’s talk ai and digital technology again.  Maybe I should write it ‘Ai’ because it’s all artificial and not intelligent.  Every one of you should be alert to what’s going on.  I’ve been reading, thinking, listening to some smart people. Here’s my advice for everyone, especially the “non-techy” among us.

Nobody can predict the direction of ai.  Let go of the idea that you’re going to figure out where this is all going.  That’s not your job.  Pay attention without being anxious.  Use ai where it’s helpful.  Experiment and evaluate.  If an ai assistant or tool can improve your work, use it to improve your work. Don’t automatically trust an ai.  “A chatbot is not an oracle. It’s a statistics engine that creates sentences that sound accurate.” (Neal Stephenson, brilliant sci-fi author)  Test everything, hold fast to what is good. 

I can confidently say that the idea of uploading your consciousness to ‘the cloud’ so you’ll live forever will not happen.  Why? No one has successfully defined consciousness in engineering terms that could be implemented.  Also, I’ve worked with Google, Amazon, and Microsoft cloud services –oh boy — I’d never trust them to manage the technology platform of my ‘consciousness.’  I’m not even sure how they would price such a service.

‘Uploading your consciousness’ is already happening in this way:  At least half our population seems to have abdicated their critical thinking to somebody or some service online.  A friend says I’m half-right, they’ve only outsourced their thinking, but I see a full-on abdication.  I observe people surrendering their creativity and curiosity to a “Great and Powerful Oz!”  I don’t want you to be in that group.

There are many roles and some jobs manipulating data and information which will be largely replaced by ai assistants.  Once again, we’ll go through business shifts which will forever alter what will be life-wage paying jobs.  Internet-based commerce obliterated travel agencies and newspapers. Yet travel and news consumption are at all-time highs.  Film cameras are a rare specialty item, yet people take more pictures than ever.  Algorithms replaced thousands of stock traders, banking employees, and financial advisors, but there’s more money movement than ever. We pack so many services into our glowing pocket screen devices that no one can sell old devices like a car GPS unit anymore.  [The component that makes GPS in your phone possible is about the size of a grain of rice.]  Internet-based commerce destroyed the marketing strategies of the TV age, and now ai will destroy most of the wage-paying roles in the digital marketing age.  I know a business owner who replaced his 5-person virtual digital marketing team with a collection of ai bots he created using a $20/month GPT4 subscription.  He’s no  tech wizard, either. Business and commerce will expand, but the jobs will dramatically shift for every role which is at least 60% digital.   Here is an interesting milestone:  Amazon’s Kindle submission process now requires you to state if you used ai to create your book. 

This is an era where people will figure out that they’re in a different business now.  We’ve seen emergent economic systems many times in history. The dominant passenger train businesses in the early 1900’s didn’t make the transition to cars and airplanes, because they saw themselves in the train business, not the people transportation business. These ai tools will trigger new transitions, and anyone clinging too tightly to their business model might find themselves holding a scrapbook of what once was.  Much of the initial profit will be made by people selling the ‘picks and shovels’ to the gold miners dreaming of the big strike. Then the business ecosystems accelerate and grow, and new profit sources become available.  

Maybe some people will have enough smarts with authority (few in authority have the smarts) to restrict or shape what happens with ai.  But for you and me?  Forget about stopping ai.  That’s not our job.  Our job is to figure out what we will do, as individuals, in our families and communities, in our businesses, next.

The history of technological advances is that we see the benefits quickly, and then it takes a much longer time to understand the downsides. The inevitable consequence of ai tools, like all technologies, will be more extreme 80/20 distributions.  Unequal distributions will continue.  I am not saying the bottom gets worse; on the contrary, technological change is a tide that lifts all boats, and is a dominant factor in why the poor today are economically richer than ever before in history.  I’m optimistic that ai tutors can democratize education opportunities for more people worldwide.  The unequal part is the top, growing faster than ever.  The evolving ai toolset amplifies the money, influence, power, and capability of some much more than others. 

[Small sidebar:  Are you teaching your children about 80/20 thinking and behaving?  We either master 80/20 or it masters us.]

You might think, “But these tools are buggy.  ChatGPT hallucinates.” Yep.  Do you remember what the first iPod and iPhone were like, before there was a universe of apps, with the first-generation camera?  Remember what open-source software was like in the 1990’s?  The Amazon of 1996 is a tiny speck of what Amazon is today, an organization so digitized that an employee directly interacting with a customer is a defect that must be fixed with a digital solution.  There is every economic incentive to make ai tools better. 

In general, the better the ai tools become, the more human we must become.  Let us continue to be savvy people using ai as tools lest 99% of us become tools for those exploiting ai.

We’re past a point where we must re-think privacy (again).  The metadata of everything we’re doing online continues to accumulate and will be exploited.  We can’t be foolish – don’t share information with an ai that you wouldn’t want known widely.  Tech platforms must be responsible actors.  I don’t like it, but it’s easier than ever for a bad actor to attack you, to make your life very difficult.  These technologies give statists enormous power.  This has significant implications with our laws and policies for cash. Since human beings are still fundamentally human beings, even in this age of exponential change, worry more about “who” is using ai and why, than trying to understand how it all works.  Perhaps the best way to live is to behave as if you’re always under observation.  There is nothing anonymous in this universe.  

Going forward, we must teach people about digital technology limits, rather than passively allowing bad messaging to dominate.  Here’s the starting point:  Use digital technologies to help you with analysis, pattern recognition, or simplifying a task.  Do not abdicate your human responsibility for discerning meaning and making moral judgments.  Digital technologies are neither sentient nor conscious, and whatever agency they appear to have has been programmed. 

We begin our humanity apprenticeship in our childhood.  Therefore, I am open to discussions about restrictions on smartphones and social media for children, just as we set age limits on alcohol and driving.  I’m not advocating prolonged adolescence – we have too much of this now.  I’m advocating to protect children and give them every opportunity to become their best.  

I’m encouraged by people responding to the crisis of meaning in their lives by asking spiritual questions.  Apparently, many people are using chatbots like a spiritual mentor or coach.  That’s unlikely to be fruitful, though this is evidence of hole-in-the-heart hunger that God will use to bring people to Himself.  God communicates with his creatures, not the tools his creatures create.  God loves his creatures, not their tools, and holds his creatures accountable. 

The most influential leaders in our future will be the most human, not the most machine-like.  They’ll be religious, because that will be appealing, and they’ll have a moral framework for making difficult decisions.  They’ll be savvy at using tools without being used by tools.  Being a good communicator is insufficient; they must be good at connecting with others.  We resonate with deep people, skilled and competent, but not with machines.  Some will be more like pastoral guides, and others more like special forces team leaders.

There’s a whole movement now discouraging teenagers from doing part-time, entry-level jobs at fast-food joints, retail shops, etc.  Some say these jobs are demeaning.  Some say that these teenagers are taking jobs from adults or shouldn’t be getting the same minimum-wage as needy adults.  Maybe, but that’s missing the big value proposition. I’m thinking about these typical entry jobs for teenagers another way:  this is the minor-leagues to prepare players for the big leagues.  These are the positions where a teenager learns to show up on time, work when you don’t feel like it, get along with other employees and a boss that you might not always like, learn how to interact with customers, solve problems as they come up, learn what it takes to make a sale, etc.  Those skills are incredibly valuable in an age of ai acceleration.  Those experiences aren’t going to be taught by an ai, nor fully replaced by an ai.

And for adults in a workforce?  Imagination.  Creativity.  Innovation and optimization leveraging knowledge and experience from other industries.  Negotiating deals, finding value propositions.  Physical craftsmanship.  Delighting customers.  Making moral judgments.  Developing the skills of others, especially the next generations.  Putting meaning into products and services.  Joy.  Artistry.  Personal connections. 

I’m hopeful despite the daunting changes fostered by ai and whatever tools we invent next.  Pessimism and abdication will not help us.

What does your heart tell you?

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